A Unique Dental 
Communication Journey

Most patients don’t choose you for your Dentistry

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You Already Have a Voice

This is your chance to use it with heart, purpose, and power.

With intention, integrity, and influence.

Let’s build trust… not just treatment plans.

Relationships… not just revenue.

Let’s transform the way you converse.

Picture this…

You greet the new patient and immediately make them feel at ease.

You build rapport and get to know what they think of the dentist, their hopes and fears and dreams for their teeth and their smile.

You know exactly when to listen and convey empathy and transition seamlessly to demonstrate knowledge and authority, communicating it with clarity using a simple structure.

Every interaction leads to an increase in connection, an opportunity to demonstrate competence and develop trust.

This experience and the relationship you form increases their compliance, the treatment they choose and visits they attend.

You are now their dentist and there is little chance of them going elsewhere.

You become the dentist not just for their family but for their friends and colleagues too.

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Your Dental Destiny

Is directly related to your ability to:

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Communicate Effectively

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Build Relationships

with the person on the end of the tooth.

In Dentistry today;

Most communication courses are designed with one goal in mind… Conversion… How to say the right thing, at the right time and get a ‘Yes!’

This course is built on a different belief:
That real case acceptance isn’t just something you get, it’s something you earn. Not through manipulation or sales tactics, but by helping patients feel safe, seen, and genuinely cared for.

When patients feel heard, respected, and clearly understand the value of your care, they begin to trust you. And that trust leads to better treatment choices, more regular attendance, and increased referrals.

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Dentistry feels more human, more meaningful, more fulfilling.

The results you achieve, and the relationships you build, are shaped by the communication patterns and programs you repeat every day.

Led by Dr. Jamie Workman (with over 20 years of experience) and his Communication mentor Lance Jenkins (Master NLP Practitioner), you’ll explore how small shifts in language and behaviour can lead to big changes in connection, confidence, and clinical outcomes.

Re-program Your Communication with us:

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You Will Learn To:

  • Navigate the complex playfield of communication
  • ⁠Leverage your natural communication strengths
  • Convey empathy, authority, confidence, and competence with ease
  • Influence outcomes through both verbal and non-verbal communication
  • ⁠Deploy powerful tools from the Communication Kitbag
  • Understand hidden aspects of Practice and Patient dynamics
  • Prevent most objections before they arise
  • Adapt to different patient communication styles
  • Master the three critical patient interactions
  • Implement a proven treatment presentation framework
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  • World Merge Model
  • Communication Exchange Framework
  • Practice Influence Model
  • Conversion Model
  • Outcome Hierarchy
  • Unique Patient Pathway ⁠Playing Field of Interactions
  • Relationship Threshold
  • Binary Choice Framework
  • Timeframe Decision Tree
  • Builders and Breakers of Key Conversion Traits
  • Treatment Presentation Matrix
  • Presentation Scorecard
  • Confidence-Competence Cycle

Real People. Real Results.

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Converse Phase 1

Just $997 Incl. GST

  • 8 Hours CPD
  • Live in-person event
  • A lifetime of application

Sydney 20th September 2025

8am – 5pm. 12 seats remaining

Can’t make this Course?

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